Participant Acknowledgement 

Booking and Payment Terms

To secure your booking, a 50% deposit is required at the time of reservation. The remaining balance is due either the day before or on the day of your trip. Please note that all payments are non-refundable and non-transferable, except as outlined below. All prices are listed in NZD and inclusive of GST. Payments can be made via bank transfer or PayPal.

 

Cancellation Policy

You may cancel your booking at any time. However, cancellations made within 90 days of your trip will not be eligible for a refund, unless a replacement client is found for the dates in question.

 

Trip Alterations and Cancellations

Trout Scout Ltd. reserves the right to cancel or postpone any trip due to circumstances including, but not limited to, illness, family emergencies, safety concerns, or extreme weather conditions. Should such an event occur, we will make every effort to secure an alternative guide or offer new dates.

 

Travel Insurance

It's highly recommended that all clients purchase comprehensive travel and medical insurance to cover any unforeseen changes to their plans. Trout Scout Ltd. will not be liable for any loss, damage, theft, injury, or death, nor for any claims arising from such incidents.

 

Covid-19 Policy

If you are unable to travel due to government-imposed Covid-19 restrictions, your deposit will be credited toward a future trip within 12 months of the original booking, subject to availability